The Nation's Most Trusted Final Expense Agency
About Us
About Seniorcare USA
Helping Seniors find Peace of Mind by finding Affordable Insurance Programs from Dependable Companies
Founded in 1999, SeniorcareUSA has focused on providing reliable, affordable life insurance protection for your family. No one wants to leave a burden for their loved ones; our trained and licensed professionals have the expertise to find the right, government-regulated program for you! Family owned and operated, SeniorcareUSA takes the guess work out of final expenses. A 19 year member of the better business bureau, integrity and quality are our #1 priority.
SeniorcareUSA is an independent life insurance agency, appointed with 14 of the top rated insurance providers in the nation. This means unmatched value and customized coverage based on your age and health. We do the shopping for you, so you can be sure to get the best rates, and all of our policies are guaranteed whole life insurance!
Our Mission Statement
At SeniorcareUSA, we understand that our customers have limited incomes and need to find affordable insurance programs that will ensure their families don't struggle financially when they're gone. We help seniors find peace of mind by helping them find inexpensive, dependable policies that remove the burden of final expenses on their loved ones.
Peace of Mind
Seniorcare USA has received an A+ rating from the Better Business Bureau since 2000. For the past 19 years, we have met every standard required by the BBB to receive this accredited status. Our company embodies integrity, honors promises, builds trust, safeguards privacy and much more for all of our loyal customers. We guarantee you will be pleased with our insurance and customer service.
What Does the BBB Say About Seniorcare?
To Receive Accreditation a Business Must Meet these
Standards of BBB Accreditation
Build Trust
Establish and maintain a positive track record in the marketplace.
Advertise Honestly
Adhere to established standards of advertising and selling.
Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Honor Promises
Abide by all written agreements and verbal representations.
Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.
Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.
An accredited business or organization agrees to:
- Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.
How Business Are Rated: Overview of Ratings
BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.
BBB assigns ratings from A+ (highest) to F (lowest).
RATING ELEMENTS
BBB ratings are based on information in BBB files with respect to the following factors:
- Business's complaint history with BBB.
- Type of business.
- Time in business.
- Transparent Business Practices
- Honor commitments to BBB.
- Maintain Proper Licensing with State and Federal Governments.
RATING POINTS
A business's total score is on a 100 point scale.
LETTER RATING SCALE
This is the 100 point scoring scale BBB uses to assign letter grade ratings:
97-100 A+
94-96 A
90-93 A-
87-89 B+
84-86 B
80-82 B-
77-79 C+
74-76 C
70-73 C-
67-69 D+
64-66 D
60-63 D
59 or lower F
BBB File Opened: 8/18/2000
Years in Business: 19
Business Started: 4/1/1999
Business Started Locally: 4/1/1999
Business Incorporated: 2/15/2001 in AR
Accredited Since: 8/18/2000
Type of Entity: Limited Liability Company (LLC)
Number of Employees: 65
Number of Customer Complaints
0
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Useful Links
Contact info
501-441-1072
seniorcareusa@seniorusa.net9621 Tall Timber Blvd. Little Rock, AR 72204216 Ward St, Hot Springs, AR 71913
9621 Tall Timber Blvd.
Little Rock, AR 72204
216 Ward St, Hot Springs, AR 71913